Troubleshooting

The EarthChem Library requires first-party cookies to be enabled. We have found that the Internet Explorer (IE) and Safari browsers may have default security settings that are set to reject all cookies. If cookies are not allowed, you will either get an error message "This page isn't redirecting properly" or you may not see the box for typing in an Award to link to your entry.

 

Our first recommendation is to use the Firefox or Chrome browsers. If you only have IE available, here are some guides to modify your cookie settings in IE: